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Old 12-12-2012, 08:01 AM   #1 (permalink)
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I recently bought Milo 3 pairs of custom made pajamas from a store on Etsy. I have bought vests for him from the same person before and they were great.

There was a big delay on the pajamas because the person was sick(which I didn't mind). When I received them I knew straight away that they were the wrong size. I checked back in my messages to make sure I had given his correct measurements, which I had. The neck and length measurements are fine but the chest is almost 4 inches too big for Milo

I'm not sure if I should say anything because 1. She was sick and 2. It's not a large store with orders all the time.

What do you think?
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Old 12-12-2012, 08:04 AM   #2 (permalink)
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Bummer. I would politely send her a note and let her know the situation. Let her know you'd like a refund/exchange. If she gives you any grief, you can always copy a portion of your original note showing the size requested, and a picture of your measuring tape on the garment showing that the measurements were off. I'm sure they'll be happy to fix everything for you .
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Old 12-12-2012, 08:05 AM   #3 (permalink)
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Erm I think I would have to say I'm sure they weren't cheap and it's 3 pairs I think I'd be sending an email pronto a nice one of course ! X
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Old 12-12-2012, 08:07 AM   #4 (permalink)
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Oh I agree say you understand that it was a mistake considering she was ill that normally you are really happy with the things she makes but that this is just too big and milo won't be able to wear them. Hopefully she will understand so don't worry
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Old 12-12-2012, 09:04 AM   #5 (permalink)
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Orla i would send a email , saying the clothes were sized wrong .
I am sure your upset ,hopefully you will get a full refund .
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Old 12-12-2012, 09:07 AM   #6 (permalink)
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Like the others said, I would send her a nice note letting her know. I sew a lot and have found patterns are not always true to size. If she used a pattern, this could be what happened and she may appreciate you letting her know so she can alter the pattern from now on for an accurate fit and also fix the problem with your pajamas. Most people want to make their customers happy.


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Old 12-12-2012, 09:16 AM   #7 (permalink)
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Thank you for the advice, everyone!
I will send her a message
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Old 12-12-2012, 09:37 AM   #8 (permalink)
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Ps milo is just sooo cute !! X
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Old 12-12-2012, 09:38 AM   #9 (permalink)
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Has she responded yet? Hope she does let us know what she said. I can't imagine her being annoyed
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Old 12-12-2012, 09:40 AM   #10 (permalink)
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I order from Etsy all the time. It's one person (lady) who makes the clothes and with great prices. I know that if my order was wrong for any reason she would gladly fix my order. She is the sweetest lady ever.
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