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Old 12-24-2012, 05:44 PM   #1 (permalink)
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Default Scrappy pets harness :(

I received the harness today, and I was so excited. It's beautiful and I love it, until I noticed something on it. On that button part that goes on the chest, I found a small dent like it was poked with something, and the paint is chipped off in that area. (see pictures).

Is this something I should contact them about, or should I just let it go and use it on Cici?
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Old 12-24-2012, 05:45 PM   #2 (permalink)
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Scrappy pets harness :(-imageuploadedbypg-free1356389121.776575.jpg


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Old 12-24-2012, 05:49 PM   #3 (permalink)
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I would call and complain................. !!!!
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Old 12-24-2012, 05:51 PM   #4 (permalink)
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Yes, I too would call them and tell them it was damaged. Hopefully you can return it for one that is not.
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Old 12-24-2012, 09:45 PM   #5 (permalink)
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They all have that dent. It is so you have to turn the snap (the buckle and strap end will match up ).... it's so the snap doesn't come undone unless it is matched.

However, if it seems more than normal (not sure if it is)... then you could contact them.
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Old 12-24-2012, 09:56 PM   #6 (permalink)
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Quote:
Originally Posted by Grace'sMom View Post
They all have that dent. It is so you have to turn the snap (the buckle and strap end will match up ).... it's so the snap doesn't come undone unless it is matched.

However, if it seems more than normal (not sure if it is)... then you could contact them.
My Scrappy Pet harness has the same "dimple" (not "dent").
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Old 12-24-2012, 10:00 PM   #7 (permalink)
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Enjoy it! We buy so much stuff that is actually defective that we tend to find problems as a natural course of events. If it works...go with it and don't worry.
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