Ever bought from Woof Life? - Page 2 - Maltese Dogs Forum : Spoiled Maltese Forums

**Crystal&Zoe** · 03-12-2010, 12:41 PM

I'm seeing Leslie this weekend. I'll try to contact her for you. I'm wondering if messages aren't getting through maybe? She just recently moved and I know it took a very long time to get her internet hooked up.

**wooflife** · 03-12-2010, 01:09 PM

Hi Every One - I haven't been on SM for a while due to my recent move and internet problems. Since the move I have had techinical difficulties which have delayed phone messages and emails getting to me from the Yahoo store causing delays with orders and responses to phone calls. I have been working diligently to get these issues resolved and I apologize for the inconvenence it has caused.

Jules I'll pm you directly to get your issue resolved.

Love Sophi - Just got your PM so I'll get back to you as well.

Anyone else who has had an issue please PM me and I'll send you a coupon code for a discount on your next purchase or get you this discount on orders that haven't been shipped yet - I have spring merchandise coming in soon!

**nekkidfish** · 03-12-2010, 03:33 PM

Leslie, thank you so much for contacting me. I look forward to getting my Pawpoose!

I'm not sure how much control you have over your website, but I'd put up some sort of message about your problems, and an additional way for people to contact you ... so you don't lose future business.

Again, thank you for contacting me!

HUGz! Jules

**erinhelm** · 07-21-2010, 06:15 PM

Hello,
I just joined this forum today because I too have placed an order from Wooflife (6/18/10) and have left countless email and voice messages but have not received the items ordered. The only response back was an email from Leslie on 7/5 saying it would go out the next day and I would get a tracking number etc. but that never happened. I have since left many more messages about the order and haven't heard a word. This is very upsetting

I have called the number on the website, Leslie's cell number listed in the email I got July 5th and the "contact us" on her website as well as her email address directly. I have tried multiple times via every means of communication! I don't know what else to do??

**Hunter's Mom** · 07-21-2010, 06:26 PM

Quote:

Originally Posted by nekkidfish

Leslie, thank you so much for contacting me. I look forward to getting my Pawpoose!

I'm not sure how much control you have over your website, but I'd put up some sort of message about your problems, and an additional way for people to contact you ... so you don't lose future business.

Again, thank you for contacting me!

HUGz! Jules

Hunter just loves his Pawpoose - you are going to love it Julie. It does take some getting used to and it sometimes looks awkward to others but I just love having it as an option when we are going to be in crowded places.

**erinhelm** · 07-23-2010, 05:38 PM

hello again... just wondering if anyone knows what's going on or if they might have better luck than I have contacting Leslie...?

**mysugarbears** · 07-23-2010, 05:45 PM

Quote:

Originally Posted by wooflife

Hi Every One - I haven't been on SM for a while due to my recent move and internet problems. Since the move I have had techinical difficulties which have delayed phone messages and emails getting to me from the Yahoo store causing delays with orders and responses to phone calls. I have been working diligently to get these issues resolved and I apologize for the inconvenence it has caused.

Jules I'll pm you directly to get your issue resolved.

Love Sophi - Just got your PM so I'll get back to you as well.

Anyone else who has had an issue please PM me and I'll send you a coupon code for a discount on your next purchase or get you this discount on orders that haven't been shipped yet - I have spring merchandise coming in soon!

Quote:

Originally Posted by erinhelm

hello again... just wondering if anyone knows what's going on or if they might have better luck than I have contacting Leslie...?

If you read above she had moved and had internet problems. I have ordered from Leslie and never had a problem with my order.

**LJSquishy** · 07-23-2010, 05:51 PM

Quote:

Originally Posted by mysugarbears

If you read above she had moved and had internet problems. I have ordered from Leslie and never had a problem with my order.

That post Leslie made was from March. This person is asking about an order made in July...4 months later.

I haven't ordered from her so I do not know what is going on, but I wish I could help. I would keep trying to contact her...

**Hunter's Mom** · 07-23-2010, 05:53 PM

did you try PMing her?

**erinhelm** · 07-23-2010, 10:18 PM

Thanks guys,
Yeah I did see she moved, but as LJSquishy said, that was several months ago. I did PM her so I guess all I can do is wait and see if she responds...

03-12-2010, 12:41 PM	#11 (permalink)
Crystal&Zoe Maltese Guru Name: Crystal Dog's Name: Zoe, Jett & Callie (Cher-Chien's California Dreamin) Join Date: Jul 2006 Location: Indiana Posts: 9,465	I'm seeing Leslie this weekend. I'll try to contact her for you. I'm wondering if messages aren't getting through maybe? She just recently moved and I know it took a very long time to get her internet hooked up. __________________ Click HERE to enter Pampered Pet Boutique LLC - All you need for the health, happiness & well being of your furry family member Follow us on FaceBook!!!

03-12-2010, 01:09 PM	#12 (permalink)
wooflife Maltese Guru Join Date: Aug 2007 Location: Indiana Posts: 2,076	Hi Every One - I haven't been on SM for a while due to my recent move and internet problems. Since the move I have had techinical difficulties which have delayed phone messages and emails getting to me from the Yahoo store causing delays with orders and responses to phone calls. I have been working diligently to get these issues resolved and I apologize for the inconvenence it has caused. Jules I'll pm you directly to get your issue resolved. Love Sophi - Just got your PM so I'll get back to you as well. Anyone else who has had an issue please PM me and I'll send you a coupon code for a discount on your next purchase or get you this discount on orders that haven't been shipped yet - I have spring merchandise coming in soon! __________________ Wooflife.com - everything your small dog needs to live well. From adorable clothing choices, to healthy food and supplements you'll find the best products to enhance the life you share with your small dog.

03-12-2010, 03:33 PM	#13 (permalink)
nekkidfish Maltese Guru Name: Julee Dog's Name: Poppy, Taz & Cita (a white shepherd mix) Join Date: Aug 2009 Location: So Cal USA Posts: 1,128	Leslie, thank you so much for contacting me. I look forward to getting my Pawpoose! I'm not sure how much control you have over your website, but I'd put up some sort of message about your problems, and an additional way for people to contact you ... so you don't lose future business. Again, thank you for contacting me! HUGz! Jules __________________ "It came to me that every time I lose a dog they take a piece of my heart with them. And every new dog who comes into my life gifts me with a piece of their heart. If I live long enough, all the components of my heart will be dog, and I will become as generous and loving as they are." -- Cheryl Zuccaro

07-21-2010, 06:15 PM	#14 (permalink)
erinhelm Newbie Join Date: Jul 2010 Posts: 4	Hello, I just joined this forum today because I too have placed an order from Wooflife (6/18/10) and have left countless email and voice messages but have not received the items ordered. The only response back was an email from Leslie on 7/5 saying it would go out the next day and I would get a tracking number etc. but that never happened. I have since left many more messages about the order and haven't heard a word. This is very upsetting I have called the number on the website, Leslie's cell number listed in the email I got July 5th and the "contact us" on her website as well as her email address directly. I have tried multiple times via every means of communication! I don't know what else to do?? Last edited by erinhelm; 07-21-2010 at 07:47 PM.

07-23-2010, 05:38 PM	#16 (permalink)
erinhelm Newbie Join Date: Jul 2010 Posts: 4	hello again... just wondering if anyone knows what's going on or if they might have better luck than I have contacting Leslie...?

07-23-2010, 05:53 PM	#19 (permalink)
Hunter's Mom Super Moderator Name: * Erin * Dog's Name: Hunter Join Date: Dec 2008 Location: Maine Posts: 6,258	did you try PMing her?

07-23-2010, 10:18 PM	#20 (permalink)
erinhelm Newbie Join Date: Jul 2010 Posts: 4	Thanks guys, Yeah I did see she moved, but as LJSquishy said, that was several months ago. I did PM her so I guess all I can do is wait and see if she responds...

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