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Old 09-17-2019, 01:22 PM   #1 (permalink)
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Default Administration help!

I have tried to contact Admin. but the verify pictures are so small it is almost impossible.

I am getting the word that many people can not get on SM---long time followers/participants. Most have moved to FB because it is just so difficult Is there some way things can be simplified? I hate that we have lost so many good people.
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Old 09-17-2019, 03:50 PM   #2 (permalink)
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Marie has been trying to get on SM for months, I don't understand why it's so hard to contact Yung, just saying
Sandi I agree so many would love to come here it's a shame it's so hard to get on SM
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Old 09-18-2019, 11:40 PM   #3 (permalink)
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Hey everyone,

What is the reason users are giving you for being unable to log in here?

Admin
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Old 09-19-2019, 12:00 AM   #4 (permalink)
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No specifics---just saying it doesn't work. I have asked if they changed password, etc. trying to locate problem, but I did not get responses.
I do know that it can be hard. I stay logged in to prevent the issue but have been shut out a couple of times for one or another reason. It is just so hard compared to FB for one example. I know we have to worry about trolls, etc. so not sure if it can be fixed?
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Old 09-19-2019, 01:52 AM   #5 (permalink)
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Quote:
Originally Posted by admin View Post
Hey everyone,

What is the reason users are giving you for being unable to log in here?

Admin

Snowball Pie's Mommi Marie
Has been trying to get on SM for a few months now, she has left you many messages, as well as a few of us, please contact her she has a lifetime membership
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Old 09-19-2019, 06:23 AM   #6 (permalink)
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Paula and Sandi, I've asked this before and not gotten a response, but please PM Marie's current email address to Yung. Often someone will stop checking an old email account which happens to be the one they used to register here, and so they never get any communication.
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Old 09-19-2019, 07:01 AM   #7 (permalink)
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Quote:
Originally Posted by maggieh View Post
Paula and Sandi, I've asked this before and not gotten a response, but please PM Marie's current email address to Yung. Often someone will stop checking an old email account which happens to be the one they used to register here, and so they never get any communication.
Maggie.

I had PMed him bit ago, he sent Marie to the change password link which she did multiple times. Marie was able to change her password once and login in on her phone. However when she tried on her Mac and Ipad she was locked out again and has not been successful since.

Yung - the email address I sent you a while back is current. I think there is an issue with Apple devices and how they are dealing with password and password changes.

Last edited by wkomorow; 09-19-2019 at 07:07 AM.
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Old 09-19-2019, 02:17 PM   #8 (permalink)
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I can log in from my desktop computer, but haven't been able to do so on my iPad or iPhone. When I have time to be on SM, it's almost always when I'm away from my desktop. I'd really like to see a fix for this so I can join in again! Thank you, Sandi, for helping with this!
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Old 09-19-2019, 02:51 PM   #9 (permalink)
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Quote:
Originally Posted by Madison's Mom View Post
I can log in from my desktop computer, but haven't been able to do so on my iPad or iPhone. When I have time to be on SM, it's almost always when I'm away from my desktop. I'd really like to see a fix for this so I can join in again! Thank you, Sandi, for helping with this!
Thank you Walter---I think you are on to something here!
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Old 09-19-2019, 04:43 PM   #10 (permalink)
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this is what Debbie Knight Brown wrote:Sandi I was having a difficult time getting on. I would request a new password and it wouldn’t let me use it.After trying 5 times I couldn’t try to log in for awhile. This went on for a few days.Finally I was able to use the password sent to me and I changed it.. It was frustrating.
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Qui me amat, amet et canem meum. (Who loves me will love my dog also.), - St. Bernard
"Life without a maltese is like summer without ice-cream." - St. Edelweiss

"Wag more Bark less"
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